I am still having some difficulty with uploading my invoice, what do I do?

Here are some elements you can check before contacting us:

  • Check the quality of the scanned invoice.
  • Check the format of the uploaded invoice. (ie. JPG, PDF, PNG)
  • Check your Wholesaler/Branch is participating in the promotion. (Click here to see list of Participating Wholesaler/Branches)
  • Ensure that you have purchased items from the participating product range, and they are correctly outlined on the invoice. (Click here to see list of Participating Products)
  • Double check that the account you are using in the App is the same as the one you are logging into on the Website. Your username is your email address.