Category: WHPH 2024 process

How do I redeem a reward?

Once the points have been allocated to your account, you can use the points the same way that you have used the vouchers in previous years to redeem rewards, either via the website or the app.

How do I upload or scan an invoice?

Uploading of your invoices can be done via the App or the Website

If using the app, simply log in, click on “Scan Invoice” button.
Confirm the Wholesaler/Branch you have purchased from.
Hold your phone above the invoice and hit the “circle” capture button.

The App allows you to scan using the camera or upload the invoice by selecting the correct file in your Files.

If uploading via the website, simply log in to your WHPH account at whph.com.au and click on the “Upload Invoice” from the main menu. Confirm the Wholesaler/Branch you have purchased from.
Click on ‘Choose File’ and select your invoice from your files.
Simply click on ‘Upload Invoice’.

How do I get my points?

You will be awarded seventy-five (75) Hager points for every $500 ex GST spent in a single transaction of eligible products (i.e. $500 ex GST = 75 points. $1000 ex GST = 150 points etc.)
For every eligible purchase, you simply scan or upload your invoice via the WHPH App or Website.

The invoice will be validated by the platform and then your points will be allocated to your account. Allow up to 48 hours before contacting WHPH Customer Service

How do I redeem a reward?

Once the points have been allocated to your account, you can use the points the same way that you have used the vouchers in previous years to redeem rewards, either via the website or the app.

How do I upload or scan an invoice?

Uploading of your invoices can be done via the App or the Website.

If using the app, simply log in, click on “Scan Invoice” button.
Confirm the Wholesaler/Branch you have purchased from.
Hold your phone above the invoice and hit the “circle” capture button.
The App allows you to scan using the camera or upload the invoice by selecting the correct file in your Files.

If uploading via the website, simply log in to your WHPH account at whph.com.au and click on the “Upload Invoice” from the main menu.
Confirm the Wholesaler/Branch you have purchased from.
Click on ‘Choose File’ and select your invoice from your files.
Simply click on ‘Upload Invoice’.

How do I get my points?

Every Participating Product has a point value allocated to it. (See Participating Products)
For every eligible purchase of a Participating Product, you simply scan or upload your invoice via the WHPH App or Website.

The invoice will be validated by the platform and then your points will be allocated to your account. Allow up to 48 hours before contacting WHPH Customer Service